Contact
One inbox. Every question.
We keep contact simple: one email address, read by the people who build the products. Write to us and we’ll reply within 1–2 business days.
Email[email protected]
Write to us
Opens your own email app. Nothing is tracked or stored on this website.
Where to send what
- Product support & bugsUse the product’s own site for the fastest answer — the directory on the right lists them all.
- Consulting & custom softwareAback.ai is the consultancy arm for AI systems, automation, and product engineering.
- General questionsCompany, products, or anything else — the email above reaches the team directly.
- Partnerships & pressIntroductions and media requests are welcome at the same address.
What happens next
- 01We read itEvery mail lands with the people who build the products, not a ticket queue.
- 02We replyWithin 1–2 business days, Monday to Friday.
- 03We actA direct answer, or a practical next step for your project.